Fuels Account Manager – Southampton
We have an opening for a Fuels Account Manager to operate across three distinct functions; New Business Development, Account Management and Customer service across our Commercial customer base.
WP Group Overview
Headquartered in newly refurbished offices in Southampton, WP Group is a progressive and rapidly expanding energy company specialising in the supply of high quality fuels, sustainable alternatives and provision of associated services.
With a successful history spanning over 50 years and recently acquired by Moove (a division of Brazilian Energy and Fuels PLC Cosan Group); WP Group and its specialist Airports division (Airport Energy) form part of a growing European Fuels and Lubricants business, based in London and operating throughout Europe and Asia.
Holding a substantial market share in the sectors and geographies where represented, WP Group is one of the UK’s most differentiated fuels companies with a focus on sustainability and future energy solutions.
Your role will include:
You will be responsible for maximising profitability of existing business as well as nurturing and developing new business relationships with clients.
To operate across three distinct functions; New Business Development, Account Management and Customer service across our Commercial customer base.
You will utilise data on our CRM database which will include new and existing customers. You will also be expected to generate your own leads through prospecting, networking, researching and developing new markets.
A brand ambassador - marketing the Moove and WP Group brands means representation of the company and the brand must exceed the highest professional standards at all times.
Ensuring WP operates safely and with excellence in all business operations, transactions and communications.
Responsible for meeting agreed sales targets set by the Sales Manager.
Increasing profitability of existing customer base through identifying new opportunities and effective margin management.
Identify and develop new business leads in your area via various approaches, ensuring that you engage with all prospects and take responsibility for closing the sale wherever possible escalating to senior account managers where necessary.
Supporting the colleagues in achieving their objectives through new business development.
Responsible for growing our existing customer base through daily outbound sales calls to existing, lapsed and new prospects. The key performance indicators for this role will include daily outbound call activity and call conversion ratio.
Responsible for a portfolio of key WP existing customers, establishing and maintaining strong business relationships with the focus on business retention and growth of the account
Identifying customer opportunities by upselling the complete WP Group product & service portfolio
Able to manage a sales opportunity through the complete sales cycle escalating to senior team members where necessary
Responsible for contributing to the collective sales success by supporting all fuel sales team members as required by seeking to offer quality referrals or sales on other’s behalf. You will positively represent and promote the WP Group range of products and services at every opportunity.
Responsible for meeting agreed customer service standards in all areas of the fuels business via key performance indicators (KPIs) for WP Group. Targets will be exceeded through a harmonious and efficient working environment, effective planning, clear communication of objectives, implementation of the strategy and timely completion of agreed actions.
Manage the CRM database to a high degree of accuracy to ensure targeted marketing activity can take place to generate opportunities and new business
Skills and Experience Required
1 to 2 years essential proven track record within a target driven environment (essential)
Relevant business development experience in the commercial fuels sector (desirable)
A valid UK driving licence is (essential)
Personal Qualities Required
Ability to persuade, influence and negotiate effectively at all levels both internally and externally
High level of IT skills
High level of desire to achieve goals/targets in a pressurised and fast pace environment
Highly skilled communicator with people and relationship building skills
Demonstrated ability to prioritise tasks and to manage their time effectively
Confident, well-organised, self-initiating and outcome focused
Generous annual bonus based on personal and company performance
22 days holiday plus bank holidays (rising to 25 in the second full year of service)
Life Assurance 4x basic salary
Contributory Pension (4.5% Employee and 4.5% Employer contribution)
How To Apply